Follow us on Instagram @RUACARLOTA for updates on the next stock drop!

There are no items listed for sale - how do I purchase a piece?

Items are released on the website in 'drops', usually once or twice per week. Specific dates and times are released on instagram. Items are highly sought after and drops sell out within minutes. Set your timers :)

Pssst! - I heard on the grapevine that you've got a better chance by saving your checkout info beforehand. But shh, you didn't hear it from me.

 

Can I put a deposit down on this? I can buy it now.

No - sorry. To make it fair, items are sold via www.ruacarlota.com only.

 

Do you ship Worldwide?

Yes - shipping will be calculated at checkout. For orders outside of the EU, customs fees and duties may apply, and will be payable by the customer.

 

An item I like is sold out - can you make it again?

All items are 1of1, meaning that only 1 will ever be made. The nature of the production process (using only used/deadstock materials) means that there isn't usually enough material to make runs of specific items. 

 

Do you do custom pieces?

At the moment I don't have the output capacity to cater for customs too, so the answer is no. Sorry.

 

Where are the items made?

All items are handmade by Charlotte, in her flat in London. Her brother isn't that happy about it.

 

How do I wash my Rua Carlota pieces?

All items are intricately constructed, and should be treated with care. Please handwash or specialist clean only.

 

Do you have a press contact?

please email ruacarlota@outlook.com for enquiries 

 

Do you do wholesale?

please email ruacarlota@outlook.com for enquiries